Put a network operations team behind every circuit you run
Momentum's US-based network operations team watches your circuits around the clock, catches faults as they happen, and works the carrier ticket until service is back.
Hand off the carrier call for good
When a circuit drops, the clock starts. Someone has to notice, find the carrier, open a ticket, and push it through escalation. Momentum's network operations team takes that job. Engineers watch every circuit around the clock and own each fault until the carrier restores service.
- 24/7/365 monitoring: Engineers monitor your circuits every hour of every day, holidays included
- US-based team: Your calls and tickets go to our team of US-based engineers and support specialists
- Any carrier: Momentum monitors circuits from other providers alongside the ones we deliver
- Break-fix ownership: We open, escalate, and close the carrier ticket so your team doesn't have to
What changes when someone else owns the outage
How Momentum watches your network
We inventory your circuits, carriers, and contacts, including services Momentum didn't deliver, and build the escalation record we'll use the first time something breaks.
Find out what your circuits aren't telling you
Send us your circuit list, and we'll show you what monitoring each one looks like.
What comes with Momentum network monitoring
Industries that can't wait for a carrier callback
A circuit down at 2 a.m. still takes clinical systems with it.
- Clinic connectivityOutpatient sites stay connected to EHR and imaging because faults get worked immediately.
- Carrier sprawlHealth systems with many local carriers get one team working every ticket.
- Outage recordsEach fault is documented with its timeline for later review.
Monitoring from engineers who specialize in complex networks
Momentum's engineering teams build, source, and run circuits across 750+ carriers every day. Our network operations team grew out of that work. It knows how carrier escalations move, which calls speed them up, and when to push. Your circuits get that experience, whoever delivered them, and your team gets its nights back.
Explore Momentum's other Managed Services
Network monitoring FAQs
Answers to the questions we hear most, straight from the team that runs the network.
Book a meetingYes. Momentum's network operations team monitors third-party circuits alongside our own. With a letter of agency on file, we document each carrier's escalation process during onboarding, then open and manage tickets with them directly when something breaks.
Momentum's network operations team runs in the United States and is staffed 24 hours a day, 365 days a year. US-based engineers handle every call and ticket and know your circuits and escalation paths.
We monitor circuits, including internet, private networking, fiber, and cloud connections, for outages and performance problems like packet loss, latency, and errors. We don't monitor servers or applications, so the focus stays on the network.
You set the contacts, thresholds, and escalation order during onboarding. When a fault hits, our team notifies the right people through that path, opens the carrier ticket, and sends updates until service is restored.
Momentum coordinates break-fix with the carrier, including technician dispatch, testing, and turn-up after the repair. Our engineers stay on the ticket until the circuit is confirmed healthy and the outage is documented.
Put a team on every circuit before the next outage
Send us your circuit list, and we'll show you how Momentum's team takes over monitoring and break-fix.